At Queen Bee Cleaning, we provide a full range of cleaning services for residential, commercial, and rental properties - both short-term and long-term. From deep cleans to light refreshes, we're here to help. We also specialize in move-in- and move-out cleanings. Don't see the exact service you need? Reach out! If it's outside our scope, we're happy to offer highly vetted and trusted recommendations.

Estimates are provided on a case-by-case basis. We offer free evaluations for clients within the Poquoson and York County area. However, for locations outside this area, a fee of $10 - $60 may apply, based on distance and travel time. If you choose to book with us, this fee will be credited towards your service cost.

To book a cleaning service, you can email us directly at ciara@queenbeecleaning.biz, fill out our contact form, or use our convenient booking system. Once we receive your request, we'll contact you within 24 - 48 hours to confirm your appointment.

What Areas Do You Service? Queen Bee Cleaning proudly serves Poquoson, Yorktown, Newport News, Hampton, Norfolk, Virginia Beach, and surrounding Hampton Roads communities. Services are available for residential homes, vacation properties, move-in and move-out cleaning, deep reset services, maintenance cleaning, and select boutique commercial spaces. We also accommodate select vacation rental and coastal property care requests, including high-traffic guest environments and presentation-focused spaces. If you're unsure whether your property falls within our service area, feel free to reach out. We’re always happy to discuss availability, travel considerations, and the best fit for your space. Occasional Service Areas: Out of State (on request)

Yes, all Queen Bee Cleaning employees and contractors are insured and undergo rigorous federal and state background checks. Employees are covered under Queen Bee Cleaning's insurance, while contractors carry their own insurance, which we carefully verify to ensure proper coverage.

At Queen Bee Cleaning, we prioritize thoughtful, surface-conscious cleaning by using products selected for both performance and overall environmental consideration. We exclusively use the Mama Be Clean cleaning system as the foundation of our process. Mama Be Clean is a professional-grade, cruelty-free product line designed to support effective cleaning without relying on unnecessarily harsh fumes or heavy chemical overload. The system is formulated to work together safely across a variety of surfaces while supporting a cleaner, more comfortable living environment for homes shared with children, pets, and everyday life. In addition to the Mama Be Clean system, we may also reach for a small selection of trusted supporting products when appropriate for specific conditions or surfaces, including Sal Suds, Bio-Clean, OdoBan, and disinfecting wipes for select high-touch areas. Our approach combines professional equipment, detailed technique, and surface-specific product knowledge to support clean, functional, thoughtfully maintained spaces without compromising care. If you have allergies, sensitivities, or specific concerns regarding products or fragrances, please let us know before service. Your comfort and peace of mind matter to us.

Absolutely! We tailor our services to fit your specific needs. During the initial walk-through, we may offer recommendations based on your space and preferences, but the final choices are always yours. You decide which areas to focus on, how often you want cleaning, and any special requests. Whether you need deep cleaning, regular upkeep, or a one-time service, we'll create a cleaning package that matches your exact needs.

No need to be home during the cleaning! Our team works independently and efficiently. If there are others like employees or subcontractors on-site, you must be there to supervise them for safety and coordination. Prefer not to be there? We can discuss alternative arrangements to keep everything running smoothly.

At Queen Bee Cleaning, your satisfaction is our priority. If you have a concern, please email the owner, Ciara. She will review the issue and work with all parties to find the best solution. If needed, we may offer refunds or discounts, depending on the situation. We’re committed to resolving concerns quickly and professionally.

Yes, we do! Our work truly shines in photos, and it’s the best way for us to show new clients the sparkle and peace of mind we can bring to their homes. But we know your home is your sanctuary, and we treat it with the utmost respect. Here is our promise to you: We Focus on the Gleam: Our photos are artistically focused on the results—a sparkling countertop, a dust-free shelf, a gleaming floor. Your Life Stays Private: We never photograph personal items like family pictures, names, addresses, or anything that could identify you or your family. No Embarrassment, Ever: The goal is to highlight the clean, never to judge the "before." We are here to help, and our photos reflect that supportive mission. You Have Full Control Over Sharing Your comfort and choice always come first. You can request that we do not share any photos of your home publicly, and we will always honor that decision. Please note that for quality assurance and liability purposes, our team may still need to take private before-and-after photos for our own confidential records. These images are strictly for internal use, are never shared publicly, and help us ensure we've provided a consistently excellent service. They are always taken with the same deep respect for your privacy.

A little prep goes a long way. We recommend picking up personal items, securing valuables, and making sure we can easily access the areas you’d like cleaned. If you have special instructions, pets to consider, or a space that needs extra care, just let us know ahead of time. That way, we can arrive ready to shine.

Yes—life happens, and we understand that plans can change. If you need to reschedule or cancel, please reach out as soon as possible so we can adjust your booking and keep things flowing smoothly. The earlier you contact us, the better we can help.