top of page
Image by Lidia Nikole

Privacy Policy

Introduction

​At Queen Bee Cleaning (hereinafter referred to as the "Company," "We," or "Us"), we are dedicated to safeguarding your privacy and ensuring compliance with this Privacy Policy. 

​

This Privacy Policy outlines the types of information we may collect from you, or that you may provide, when accessing or interacting with our website (the "Website"). It also details our practices regarding the collection, use, maintenance, protection, and disclosure of such information. 

​

This Privacy Policy is applicable to information collected:

  • On our Website 

  • Through email, text messages, or other electronic communications between you and our Website. 

  • Via mobile and desktop applications that you download from our Website, which facilitate non-browser-based interactions with our Website; 

  • When you engage with our advertising and applications on third-party websites and services, provided that such advertising or applications contain links to this Privacy Policy. 

​

This Privacy Policy does not apply to information collected: 

  • Offline or through other means, including on any other website operated by the Company or any third party (including affiliates and subsidiaries); or 

  • By any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from our Website.

​

Please review this Privacy Policy thoroughly to understand our policies and practices concerning your information and its treatment. If you do not agree with our policies and practices, you are advise not to use our Website. By accessing or using our Website, you consent to this Privacy Policy. We may update this Policy periodically, and your continued use of our Website following such changes constitutes acceptance of the revised Policy. Therefore, we recommend that you periodically review this Privacy Policy  for any updates.

Children Under the Age of 13

This Website is not intended for use by children under the age of 13. We strictly prohibit anyone under the age of 13 from providing any personal information to or on the Website. The Company does not knowingly collect personal information from children under 13 years of age. 

​

If you are under 13, you must not use this Website or provide any information on it. This includes, but is not limited to, registering on the Website, making purchases, using any interactive or public comment features, or providing any personal information such as your name, address, telephone number, email address, or any screen name or username. 

​

Should we become aware that we have inadvertently collected personal information from a child under the age of 13 without verified parental consent, we will take immediate steps to delete such information from our records. If you suspect that we may have any information from or about a child under 13, please contact us through the Contact Us link provided on the Website.

Information Collected Through Automatic Data Collection Technologies

As you navigate and interact with our Website, we may employ automatic data collection technologies to gather certain information about your device, browsing behavior, and patterns, including:

  • Details regarding your visits to our Website, such as traffic data, location data, communication data, and the resources you access and utilize on the Website.

  • Information concerning your computer and internet connection, including your IP address, operating system, and browser type.

​

Additionally, we may use these technologies to collect information about your online activities over time and across third-party websites or other online services (commonly referred to as behavioral tracking). The information we collect automatically is primarily statistical in nature and does not include personal information. However, we may retain or associate it with personal information that we collect through other means or receive from third-parties.

​

This automatically collected information assists us in enhancing our Website and delivering a more tailored experience by enabling us to: 

  • Estimate the size of our audience and analyze usage patterns; 

  • Store information regarding your preferences, allowing us to customize the Website according to your individual interests; 

  • Expedite your search processes; 

  • Recognize you upon your return to our Website

Technologies Used for Automatic Data Collection

We use various technologies for automatic data collection, including: 

  • Cookies (or Browser Cookies): A cookie is a small file placed on your computer's hard drive. You can refuse to accept browser cookies by adjusting the appropriate settings in your browser. However, if you choose to disable cookies, you may be unable to access certain parts of our Website. Unless you have configured your browser to refuse cookies, our system will automatically issue cookies when you visit our Website. 

  • Flash Cookies: Certain features of our Website may use local stored objects, known as Flash Cookies, to collect and store information about your preferences and navigation on our Website. Please note that Flash Cookies are not managed by the same browsing settings used for Browser Cookies. 

  • Web Beacons: Our Website's pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifts). These web beacons allow the Company to, for example, count the number of users who have visited specific pages or opened an email. They also help us compile other website statistics, such as tracking the popularity of certain content and verifying system and server integrity. 

​

While we do not automatically collect personal information, we may link the information gathered through these technologies to personal information that we collect from other sources or that you provide to us. 

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on our Website, including advertisements, are provided by third-parties, such as advertisers, ad networks and servers, content providers, and application providers. These third-parties may utilize cookies, web beacons, or other tracking technologies to collect information about you when you interact with our Website. The information they gather may be linked to your personal information, or they may collect data about your online activities over time and across various websites and other online services, including personal information. 

​

This information may be used by third-parties to deliver interest-based (behavioral) advertising or other targeted content tailored to your interests. 

​

Please note that we do not control the tracking technologies employed by these third-parties or how the information they collect may be used. If you have questions or concerns regarding an advertisement or other targeted content, we recommend contacting the responsible provider directly. 

How We Use Your Information

We use the information we collect about you, or that you provide to us, including personal information, for various purposes, including: 

  1. To present our Website and its contents to you

  2. To provide you with information, products, or services that you request from us

  3. To inform you about our services 

  4. To send you notices related to your account or subscription, including expiration and renewal notifications

  5. To fulfill our obligations and enforce our rights under any contracts between you and us, including for billing and collection purposes

  6. To notify you about changes to our Website or any products or services we offer through it

  7. To allow you to participate in interactive features on our Website

  8. For any other purposes disclosed when you provide the information 

  9. To fulfill any purpose for which you provide the information 

  10. For any other purpose, with your consent

​

We may also use the information we collect from you to assist in displaying advertisements to targe audiences chosen by our advertisers. Although we do not share your personal information with advertisers for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may infer that you meet their target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users and information that does not identify any individual without restriction. 

​

We may disclose personal information that we collect or that you provide, as described in this privacy policy, under the following circumstances.

  1. To our subsidiaries and affiliates 

  2. To contractors, service providers, and other third-parties we engage to support our business, provided that they are bound by contractual obligations to maintain the confidentiality of personal information and to use it solely for the purposes for which we disclose it to them. 

  3. To a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings, in which personal information held by the Company about our Website users is among the assets transferred. 

  4. To third-parties for marketing their products or services to you, provided that you have consented to such disclosures. We require these third-parties by contract to keep personal information confidential and to use it solely for the purposes for which we disclose it to them. 

  5. To fulfill the purpose for which you provide it. For example, if you provide an email address to use the “email a friend” feature on our Website, we will transmit the content of that email and your email address to the recipients.

  6. For any other purpose disclosed by us when you provide the information. 

  7. With your consent.

​

We may also disclose your personal information:

  1. To comply with any court order, law, or legal process, including responding to any government or regulatory request. 

  2. To enforce or apply our terms of use and other agreements, including for billing and collection purposes. 

  3. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

​

We do not control third-parties' collection or use of your information to serve internet-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing and Correcting Your Information

You may send us an email via our contact link to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

​

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

Virginia Code

Virginia Code § 59.1-576 through § 59.1-581

​

Specifically, the rights related to access, correction, deletion, and data portability can be found in: 

  • § 59.1-577: Rights of consumers​

    • (B): Access to personal data ​

    • (C): Correction of personal data

    • (D): Deletion of personal data 

    • (E) Data portability 

    • (F): Opt-out rights for the sale of personal data

​

You can refer to these sections for detailed information on the rights and procedures applicable to Virginia residents under the VCDPA.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. 

​

However, the safety and security of your information also depend on you. If we have provided you with (or you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. Please do not share your password with anyone.

​

Unfortunately, the transmission of information via the internet is not completely secure. Although we strive to protect your personal information, we cannot guarantee its absolute security during transmission. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. if we make material changes to how we treat our users' personal information, we will notify you by e-mail to the address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. 

​

You are responsible for ensuring that we have an up-to-date, active, and deliverable e-mail address for you and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices please call or email our office team directly:

​

Thank you for visiting the Website!

Privacy Policy

We're buzzing with excitement to meet you and your delightful pets! At Queen Bee Cleaning, our mission is to create a positive and straightforward impact on the quality of life for our clients. We take pride in offering personalized, high-quality cleaning services, so you can spend more time enjoying the sweet things in life with the people you cherish. 

Our Promise to You

We're not just a cleaning company - we're a hive of trustworthiness and professionalism. We promise to treat you and your home with the highest level of integrity and care, delivering the consistent and top-notch service you deserve. Our commitment is to ensure that every visit is a pleasant and satisfying as a sunny day in the garden.

bottom of page